Effective Date: 15 September 2025
Welcome to Chatter Buddy (“we”, “us”, “our”). We’re dedicated to combating social isolation and promoting cognitive wellness through our AI-powered platform (chatterbuddy.com.au). This Privacy Policy explains how we collect, use, disclose, and secure your personal information when you use our website or services (“Service”).
We operate in Australia and comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This policy applies to all users accessing our website or interacting with us via email, forms, or other means.
We may collect the following types of personal information:
Contact details (name, email, postal address, phone number)
Usage data (IP address, browser, device type)
Cookies and analytics data to understand and improve website traffic and performance
We collect data:
Directly from you (e.g., when contacting us, subscribing, or filling forms)
Automatically via cookies and analytics tools
From third-party services when you choose to log in or link accounts (if applicable)
We collect and use your data for these primary reasons:
To respond to your inquiries, provide support, and deliver our Service
To send updates or marketing communications (only with your consent)
To analyze usage, improve features, and personalize user experience
To comply with legal obligations and enforce our Terms of Service
We do not sell your personal information. We may disclose your information to:
Service providers (e.g., hosting, email services) under strict confidentiality
Legal authorities if required by law or court order
New owners if the business is sold or merged
We use cookies and similar trackers to analyze usage and enhance your browsing experience. You can control cookie preferences via your browser settings. Rejecting cookies may limit access to some parts of the website.
Your information is protected with encryption, secure storage, and access controls. We follow data protection best practices to prevent unauthorized access, disclosure, or misuse.
We keep personal information only as long as needed to fulfil the purposes outlined above or as required by law. When no longer needed, data is securely deleted or anonymized.
You may request access to your personal information, correct inaccuracies, or ask for deletion. Depending on applicable laws, you may also have additional rights such as data portability or restriction of processing.
To exercise these rights, contact us via the details in Section 13.
Our Service is not intended for children under 13 (or under the applicable age in your jurisdiction). We do not knowingly collect information from minors. If we discover such data, we take steps to delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revision date at the top of this page. Continued use of our Service after changes indicates your acceptance of the updated policy.
If you have questions, concerns, or complaints about this Privacy Policy or wish to access, correct or delete your personal information, please contact us:
Chatter Buddy Pty Ltd
Phone: +61 451 797 677
Email: info@chatterbuddy.com.au
Address: Suite 29/97 Creek Street, Brisbane QLD 4000
The countdown is on. Chatter Buddy will be available soon.